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Established in 1990, we provide customised, on-site Microsoft Office training to all types and sizes of companies in Somerset and the South West of England.

Training courses have been arranged with Government bodies, the NHS Trust, pension companies, solicitors, accountants, manufacturing companies, and many other types of organisations.

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Course Outlines
An Introduction to Computers
Outlook – Overview
Outlook – Introduction
Excel Introduction
Excel Intermediate
Excel Advanced
Further Excel Advanced
Word Introduction
Word Intermediate
Word Advanced
Further Word Advanced
Access Introduction
Access Intermediate
PowerPoint Introduction
PowerPoint Intermediate


Outlook - Introduction
Duration: 1 day
Level: The course is designed for delegates who have little or no prior knowledge of Outlook but wish to have a more detailed understanding of Outlook’s capabilities.
Objective: At the end of the course delegates will understand how to use the Inbox, Calendar, Contacts, Tasks, Notes and the Journal.  In addition, they will have an understanding of archiving, organising, printing, and setting options for these items.
  • Inbox - send and receive messages, including attachments; create folders and organise messages within folders
  • Use different methods to find “lost” email
  • Use mail options such as setting the importance and sensitivity of messages; use different mail formats
  • Create rules for handling emails
  • Calendar - create appointments, meetings and events; set reminders; create recurring appointments; schedule and manage meetings
  • Contacts - create, edit and use contact information; assign and use categories to organise client information, and use with Word
  • Tasks - create tasks and set reminders; assign tasks to others and keep track of time spent on tasks
  • Notes - create notes to remind yourself of things you have to do
  • Journal - record activities automatically and manually and keep track of time spent on activities
  • Create new folders to organise your Outlook items
  • Archive and backup folders
  • Use and customise views throughout Outlook
  • Print items


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Tel: 01823 421140 Mobile: 07549 874139 Email:
Home Course Details Course Outlines Contact Us