Version
All versions of Microsoft Office are taught, ranging from 97 to 2007.

Level
All levels of training courses are offered, ranging from introductory courses for people who have never used a PC, through to advanced courses for people who wish to broaden their knowledge of a program:

• bespoke beginners’ courses for people completely new to computers
• overview courses for staff who do not need in-depth training in a particular program
• introductory training for users new to a program
• intermediate and advanced training for people who wish to increase their knowledge of a program and work more efficiently
• conversion courses for people changing to a different version of Microsoft Office.

Guaranteed Training
All training is guaranteed to be of the highest possible standard and we would be happy to supply customer references.

Course Content
The features listed in the course outlines are suggestions only. The topics covered on each course are completely flexible and can be tailor-made to suit specific objectives. Some delegates learn more quickly than others and the pace of the training will be geared to the individual or group as a whole. Course content will be agreed with you prior to the training taking place.

Course Duration
Most courses start at 9.30 am and finish at 4.30 pm with suitable refreshment breaks throughout the day. Please note that these times are completely flexible and where appropriate, half-day courses will be arranged.

Course Venue
Training will be undertaken at your own premises, thus saving travel time and cost, although an external venue can be arranged if preferred.

Support
Following your attendance on a course, if you have any difficulty using the topics that have been covered, free telephone/email support will be provided for as long as you need it.

Handouts
Appropriate exercise material will be used during your training session to help with the learning process. If requested, this can be tailor-made to your company’s own data.

Course Notes
Each delegate will be provided with their own CD containing easy to understand, comprehensive course notes to supplement their training.

Diploma
Delegates will receive a diploma following their attendance on a training course.

Cost
The cost of your training will depend on the number of delegates attending the course, how many days’ training is booked and whether the training takes place at your premises or an external venue. There are no travel costs within a 20 mile radius of Taunton; outside of this area, additional costs will be charged.